Capella

SHIPPING

We Offer A Variety Of Shipping Options. Free Delivery on orders over $130+ Is Available To All 48 Continental US. As Soon As Your Package Is Shipped, ( 4-7 Business Days) You May Receive An Email Notification Confirming The Shipment. The Email Will Provide You With The Tracking Number For Your Package.
Orders Are Packed And Shipped Monday-Friday Only. Most Orders Are Shipped Within 24 Hours From The Order Date. Orders Placed On The Weekend And Select Holidays Are Processed On The Next Business Day.

If We Are Unable To Process Your Order Due To Inaccurate Or Incomplete Payment Information, Your Order Processing May Be Delayed An Additional 2 Business Days.

4-7 Business Days Ground — $8.00
Express Shipping Varies do to location. 

Shipping method Orders are processed in 1 - 2  business days

| Orders shipped within 5 - 7 days)

Express shipping Shipping Orders are shipped in 3 - 5 business days 

Pre-order / Backorders: We carry limited stock some items might be a backorder due to massive request, shipping may take longer then usually. You will be notify once order is place. 

Due to the Covid-19 pandemic, your order may be delayed. Please contact us if you have any questions.

Easy Returns & Exchanges

RETURN POLICY

You Have 7 Days ( In-store purchase) & 14 days ( Online Order )  Upon Purchase Date Or Date Of Package Arrival To Exchange Your Item Or Obtain Store Credit For Future Purchase. Item(S) Must Be unworn, With Original Tag(S) Attached, And In Original Condition With Original Receipt Present/Included Upon Return. The FDV Associates Have The Right To Reject Any Returns Upon Their Discretion.

All Sale Items, Swimwear, And Undergarments Are Final Sale. 

Returning Items That Are Shipped Needs To Be Authorized By FDV Via Email: contact@fasondeviv.com  Photos Can Be Sent To Our Email For A RA (Return Authorization). FDV Cannot Return Shipping Costs. FDV Associates Have The Right To Reject Any Returns Upon Their Discretion. 

EXAMPLES OF PAST REJECTED RETURNS/EXCHANGES:

1. Hemming A Style

2. Smoke Odor (Cigarette Etc)

3. Worn Items

4. Washed Items Smelling Of Laundry Detergent

5. Makeup + Sunless Tanner

RETURNING A PACKAGE

1. Read The Returns & Exchanges Policy Prior To Sending Packages Back

2. Include A Copy Of Your Invoice In The Package. Please Include Your Name, Email, And Phone Number On Your Invoice.

3. Specify If You Are Returning OR Exchanging Each Item. 

4. If You Are Exchanging Specify The COLOR/ SIZE Change. If It Is Another Reason, Briefly Explain Why. 

5. Place Item(S) In A Securely Sealed Shipping Container. 

6. Ship To The Address: 
Fason De Viv
221s 52nd st Philadelphia PA 

7. Find A Local USPS, FedEx, Or UPS Store To Send Package Out. 

8. We Will Email You When We Process Your Return/Exchange. 

9. Please Allow 3-5 Business Days For Your Package To Be In Transit! 

10. If You Have Any Questions Or Concerns Please Email Us At fdvboutique@gmail.Com