Shipping Policy
SHIPPING
Shipping Policy
We offer flat-rate shipping across the United States based on your delivery zone:
- Northeast & surrounding states: $5.00
- Southeast & Midwest: $7.00
- South & West (TX, CA, FL, AZ, CO, and more): $10.00
Free shipping on all orders over $70.
Orders are typically processed within 5-8 business days. Delivery times vary by location. You will receive a tracking number once your order has shipped.
Pre-order / Backorders: We carry a small-batch production model. By testing looks in small batches, the brands we carry avoid creating unnecessary items and wasting materials and inventory.
Limited stock; some items might be backordered due to massive requests; shipping may take longer than usual. You will be notified once the order is placed.
Pre-order is limited to stock. Not guaranteed to be filled.
Easy Returns & Exchanges
All sale items, swimwear, and undergarments are final sale.
Returning items that are shipped needs to be authorized by FDV via email: contact@fasondeviv.com. Photos can be sent to our email for a RA (Return Authorization). FDV cannot return shipping costs. FDV associates have the right to reject any returns upon their discretion.
Examples of past rejected returns/exchanges:
1. Hemming a style
2. Smoke odor (cigarette etc.)
3. Worn items
4. Washed items smelling of laundry detergent
5. Makeup + sunless tanner