Shipping & Returns Policy
We Offer A Variety Of Shipping Options. Free Delivery on orders over $70+ Is Available To All 48 Continental US. As Soon As Your Package Is Shipped, (3-5 Business Days) You May Receive An Email Notification Confirming The Shipment. The Email Will Provide You With The Tracking Number For Your Package.
Orders Are Packed And Shipped Monday-Friday Only. Most Orders Are Shipped Within 24 Hours From The Order Date. Orders Placed On The Weekend And Select Holidays Are Processed On The Next Business Day.
If We Are Unable To Process Your Order Due To Inaccurate Or Incomplete Payment Information, Your Order Processing May Be Delayed An Additional 2 Business Days.
7-10 Business Days Ground — $7.00
2nd Day — $21 Flat Rate
Overnight – $34 Flat Rate
Easy Returns & Exchanges
You Have 14 Days Upon Purchase Date Or Date Of Package Arrival To Exchange Your Item Or Obtain Store Credit For Future Purchase. Item(S) Must Be unworn, With Original Tag(S) Attached, And In Original Condition With Original Receipt Present/Included Upon Return. The FDV Associates Have The Right To Reject Any Returns Upon Their Discretion. All Sale Items, Swimwear, And Undergarments Are Final Sale.
Returning Items That Are Shipped Needs To Be Authorized By FDV Via Email: fasondevivboutique@Gmail.Com. Photos Can Be Sent To Our Email For A RA (Return Authorization). FDV Cannot Return Shipping Costs. FDV Associates Have The Right To Reject Any Returns Upon Their Discretion.
EXAMPLES OF PAST REJECTED RETURNS/EXCHANGES:
1. Hemming A Style
2. Smoke Odor (Cigarette Etc)
3. Worn Items
4. Washed Items Smelling Of Laundry Detergent
5. Makeup + Sunless Tanner
RETURNING A PACKAGE
1. Read The Returns & Exchanges Policy Prior To Sending Packages Back
2. Include A Copy Of Your Invoice In The Package. Please Include Your Name, Email, And Phone Number On Your Invoice.
3. Specify If You Are Returning OR Exchanging Each Item.
4. If You Are Exchanging Specify The COLOR/ SIZE Change. If It Is Another Reason, Briefly Explain Why.
5. Place Item(S) In A Securely Sealed Shipping Container.
6. Ship To The Address:
Fason De Viv
223 S. 52nd St
Philadelphia, PA 19139
7. Find A Local USPS, FedEx, Or UPS Store To Send Package Out.
8. We Will Email You When We Process Your Return/Exchange.
9. Please Allow 3-5 Business Days For Your Package To Be In Transit!
10. If You Have Any Questions Or Concerns Please Email Us At fdvboutique@gmail.Com
Please Allow 2-3 Weeks From The Return Shipped Date For Your Account To Be Credited, And 1-2 Billing Cycles For The Credit To Appear On Your Statement.
FDV Fashion Lifestyle Subscription Box "Members Only"
MEMBERSHIP TERMS OF SERVICE
Each FDV membership is an auto debit from a supplied credit or debit card on the day of sign up and recurs monthly thereafter. A membership with FDV requires an initial 90-day commitment, after which memberships can be canceled with 30 days written notice. Simply email ( firstname.lastname@example.org ) with the subject line "Cancel My Membership."
FDV memberships are currently only available for customers in the USA area, however, we are actively working to broaden our membership to the online community. Stay tuned!
Questions? Email us anytime at email@example.com